Please call customer service with any adjustment requests
Include a copy of your invoice with the RETURN AUTHORIZATION CODE written on the INVOICE AND LABEL and send to: Adjustments on your credit card should appear within two billing cycles.
We do not accept COD's or packages marked "Bill Recipient." Keep your shipping receipt until the credit for your return has been issued. We will charge your account the shipping cost and you will receive the UPS tracking information via email once your exchange has been shipped. Most exchanges / returns are processed within 2-3 business days.Returns cannot be handled over the phone. ALL RETURN AUTHORIZATIONS ARE HANDLED VIA EMAIL.Please email us at to receive return authorization code. ALL RETURNS MUST BE FIRST APPROVED VIA EMAIL WITHIN 30 DAYS OF DELIVERY. Please try on shoes inside (on rug, carpet or other soft/non-marking surface) to make sure shoes fit properly. RETURNS ARE NOT ALLOWED ON WORN FOOTWEAR AND REFUNDS WILL NOT BE ISSUED EVEN IF THE SHOES HAVE BEEN CLEANED. As per vendor agreements with adidas, Nike, Puma, etc., we cannot process orders with a billing and/or shipping address outside of the United States. ALL CLOSEOUT ITEMS, TEAM / BULK / SPECIAL ORDERS ARE NOT REFUNDABLE.Please email us to receive return authorization before sending items back. ALL return instructions/policies must be observed. UNWORN/UNUSED items in new condition with ALL packaging intact may be returned for exchange, refund or online store credit.
Customers will be responsible for all shipping costs unless the product(s) received was/were damaged or shipped in error. Items that are received that are not accepted must be sent back within 30 days of invoice date and we will promptly refund your money or exchange for another iem.
adidas Ace Trans Fingersave Pro GK Glove – Aqua Blue.adidas Copa Sense.3 Turf Soccer Shoe – Core Black/White.adidas X SPEEDFLOW.2 FG Soccer Cleats – Sky Rush/Team Shock Pink/White.